Payments & Discounts

We provide a choice of online payment methods so that our customers may easily place their orders.

You can choose your preferred payment option at checkout. We take fraud extremely seriously, so you will be subject to validation and authorization from both us and the card issuer. We do this to safeguard the security of our clients' orders.

VAT is included on orders placed within the European Union.

Outside the EU, we recommend contacting your local customs agency for more information, as customs policies and practices differ widely between countries.

If the status is 'Payment Declined', you should double-check the payment details you provided.

Verify that the billing address and expiration date are accurate before entering your card information once more. We advise you to verify the account's accessible funds as well.

Please use the 'Contact Us' section to get in touch with our customer service team if you have tried everything and are still having trouble fixing the problem. They will be pleased to help.

Once you have found all the items you want, click on 'My Cart'; you'll see a box underneath the overview labelled 'Discount code'. To apply the discount, enter your coupon code into this box and click on 'Apply'.

If the code does not function, make sure you are not attempting to use multiple offers and that none of the goods are on our exclusion list.

If you're experiencing difficulties entering the code, please contact our customer service using the 'Contact Us' section.

We are sorry to hear that your code is not working. You should ensure that you are not attempting to use more than one code per order and that your item is not excluded.

You can confirm this by checking our exclusion list.

If none of the difficulties listed above affect the code, please contact our customer support staff using the 'Contact Us' section.

Please be aware that each promotional code may only be used once. The information below applies to codes received through campaigns in our newsletters, social media, and other channels.

• Only one voucher code can be used per order.
• Please check the expiration date of your promotional code.
• Some promotional codes cannot be used to buy discounted items.
• Promotional codes may only be valid for certain products and categories.
• Promotional coupons may be subject to a minimum order value.
• If you return items, we reserve the right not to extend the validity of your promotional code.