Privacy Policy

Last Updated: 04/06/2024

1. Introduction

Welcome to Canterbury Benelux & Germany. We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our e-commerce website canterbury.nl.

2. Data Controller

Prime Active Sports B.V., operating under the name Canterbury Benelux & Germany
Storkstraat 10, 2722 NN Zoetermeer, The Netherlands
E-mail: info@canterbury.nl
Phone: +31 85 007 0528.

3. Information We Collect

We collect the following types of information:

Personal Data: Name, email address, phone number, shipping address, billing address, payment information, and any other information you voluntarily provide to us.
Technical Data: IP address, browser type, operating system, referring URLs, and access times.
Usage Data: Information about how you use our website, products, and services.

4. How We Use Your Information

We use your information for the following purposes:

To process and fulfil your orders.
To manage your account and provide customer support.
To improve our website, products, and services.
To communicate with you about promotions, offers, and updates (with your consent).
To comply with legal obligations and enforce our terms and policies.

5. Legal Basis for Processing

We process your information based on the following legal grounds:

Consent: When you have given us explicit consent to process your data for specific purposes.
Contractual Necessity: To perform a contract with you or to take steps at your request before entering into a contract.
Legal Obligation: To comply with legal requirements.
Legitimate Interests: For our legitimate interests, provided these are not overridden by your rights and interests.

6. Sharing Your Information

We do not sell or trade your personal data. We may share your information with:

Service Providers: Third parties who provide services on our behalf, such as payment processing, shipping, and marketing.
Legal Authorities: When required by law or to protect our legal rights.
Business Transfers: In connection with any merger, sale of company assets, or acquisition.

7. International Transfers

Your information may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure that such transfers are carried out in compliance with GDPR and that appropriate safeguards are in place.

8. Your Rights

Under GDPR, you have the following rights:

Access: You have the right to access your personal data.
Rectification: You have the right to request the correction of inaccurate data.
Erasure: You have the right to request the deletion of your data.
Restriction: You have the right to restrict the processing of your data.
Data Portability: You have the right to receive your data in a structured, commonly used format.
Objection: You have the right to object to the processing of your data.
To exercise these rights, please contact us at info@canterbury.nl

9. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

10. Retention of Your Information

We retain your personal data only as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

11. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the date at the top of this policy.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Canterbury Benelux & Germany
Storkstraat 10, 2722 NN Zoetermeer, The Netherlands
E-mail: info@canterbury.nl
Phone: +31 85 007 0528.